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Is a Partnership Right for Every Insurance Agency? What One Oklahoma Owner Learned About Specialization and Fit

Written by Terry Swift | Jul 22, 2025 8:48:53 AM

In the world of insurance agency growth, there’s no one-size-fits-all strategy. For some owners, partnership opens doors to scale and streamline. For others, the right path may be sticking to what they know best. One agency owner in Oklahoma City recently explored the idea of a strategic partnership and walked away with clarity, even if not a deal.

This story highlights an important truth: the best partnerships begin with transparency. And sometimes, knowing when there isn’t a fit is just as powerful as knowing when there is.

A Niche Business Rooted in Experience

The agency owner, a 30-year industry veteran, runs a long-standing personal lines operation in Oklahoma City. After spending his early career in large commercial agencies, he launched his own firm in 1993 with a focus on non-standard auto insurance.

Today, roughly 85% of the agency’s book is tied to non-standard auto policies, serving a transient, price-sensitive customer base with unique needs and churn cycles. The remaining 15% consists of small commercial accounts and a few standard personal lines clients through markets like Progressive and National General.

Despite the volatility of non-standard auto, the agency has carved out a successful niche. It operates with a lean team of two full-time employees, including a highly tenured staff member who has been with the agency for over 25 years. The owner also retains a commercial insurance book through a separate agency in town.

As he explained during the call, “It’s a calling kind of business. We all work together here.”

Why He Considered a Partnership

After decades of running the business independently, the owner began exploring ways to offload some of the operational burdens and potentially monetize the agency he’d built. Like many agency owners nearing the later stages of their career, he was curious about:

  • What his agency might be worth
  • Whether a partner could handle back-office functions like HR, payroll, and IT
  • How he could maintain operations while reducing day-to-day stress
  • Whether a buyer would understand the nuances of non-standard auto

That’s where Equity Expansion came in to explore whether a partnership could help streamline operations and create long-term value.

The Role of Equity Expansion

Equity Expansion specializes in insurance agency partnerships not just acquisitions. Their model is built around helping agency owners grow smarter by removing non-revenue-generating responsibilities:

  • Back-office Support: Payroll, accounting, IT, and HR
  • Sales & Service Infrastructure: Centralized service teams and producer support
  • Market Access: Expanding appointment options to help agencies scale
  • Flexible Financial Terms: Upfront cash, equity rollover, and performance-based earnouts

During the discovery call, Equity Expansion quickly recognized the agency’s strengths but also a core challenge: its heavy focus on non-standard auto insurance.

“Where we typically run into trouble is when the book is predominantly non-standard auto,” explained the Equity Expansion team. “In the partnership space, acquirers usually shy away from that segment not because it’s not good business, but because it tends to be less stable and harder to scale through centralized systems.”

Honest Conversations Lead to the Right Decisions

Rather than push a forced fit, the conversation took an open, respectful turn. The Equity Expansion team explained that while the agency was solid, its niche focus didn’t align with the firm’s core buyer network or operational model.

The agency owner appreciated the candor. “It takes another non-standard shop to really want to purchase that kind of business,” he acknowledged.

Even though a partnership wasn’t the outcome, the owner left with insight and no wasted time. The call underscored a key value of working with Equity Expansion: transparency first, transactions second.

What This Means for Other Agency Owners

Not every agency is a match for a growth partnership, but every agency can benefit from exploring what’s possible.

If your business includes:

  • A strong mix of personal lines, commercial, or Medicare
  • At least $500K in annual revenue
  • Interest in offloading back-office functions
  • A desire to scale or exit over the next 3–5 years

Then Equity Expansion could be the right partner to help you move forward on your terms.

When You’re Ready to Talk, We’re Ready to Listen

Whether you’re looking to scale your agency, protect your legacy, or simply see what your business might be worth, Equity Expansion is here to help you explore your options without pressure.